Privacy policy

Last updated: September 2026

Kayra Gifts ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

What Information We Collect

When you place an order or contact us, we may collect:

  • Your name, email address, and phone number
  • Your delivery address
  • Payment information (processed securely via Shopify Payments — we do not store card details)
  • Your IP address and browser information (collected automatically)
  • Any communications you send us

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and tracking updates
  • Respond to your enquiries
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell your personal data to third parties.

Sharing Your Data

To fulfil your order, we share necessary details (name, address) with our fulfilment partner, CJ Dropshipping. They are bound by their own privacy and data protection policies.

Our website is hosted on Shopify. You can read Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how customers use the site. You can manage cookie preferences through your browser settings.

Your Rights

Under UK GDPR and applicable data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time

To exercise any of these rights, contact us at help@kayragifts.store.

Data Retention

We retain your order data for up to 7 years for legal and accounting purposes. Other personal data is retained only as long as necessary.

Contact Us

For any privacy-related queries: help@kayragifts.store