Terms of Service

Last updated: September 2026

Please read these Terms of Service carefully before using the Kayra Gifts website or placing an order.

1. About Us

Kayra Gifts is an online gift and lifestyle retailer operating at kayragifts.store. For enquiries, contact us at help@kayragifts.store.

2. Placing an Order

By placing an order, you confirm that:

• You are at least 18 years old or have parental/guardian consent
• The information you provide is accurate and complete
• You are authorised to use the payment method provided

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

3. Pricing & Payment

All prices are displayed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice. Payment is taken in full at the time of ordering.

4. Delivery

We aim to dispatch orders within 1–3 business days. Estimated delivery is 5–17 business days from dispatch. These are estimates only. We are not liable for delays caused by customs, postal services, or other factors outside our control.

5. Returns & Refunds

Please refer to our full Refund & Returns Policy for details on how we handle returns, replacements, and refunds.

6. Intellectual Property

All content on the Kayra Gifts website — including images, text, logos, and design — is the property of Kayra Gifts and may not be copied, reproduced, or used without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Kayra Gifts shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products. Our total liability in any matter shall not exceed the value of your order.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

10. Contact

For any questions regarding these Terms: help@kayragifts.store