Shipping policy

Shipping Policy

Last updated: September 2026

Thank you for shopping with Kayra Gifts. Here is everything you need to know about how we ship your orders.

How We Fulfil Orders

Kayra Gifts partners with CJ Dropshipping, a global fulfilment service, to source and ship our products directly to you. This allows us to offer a wide range of products at competitive prices.

Order Processing Time

Orders are typically processed within 1–3 business days of being placed. You will receive a confirmation email once your order has been dispatched.

Estimated Delivery Times

Once dispatched, orders typically arrive within 5–17 business days, depending on your location and any customs clearance times. Please note these are estimates and not guaranteed delivery dates.

Delivery times may be longer during peak periods such as holidays or due to factors outside our control (e.g. customs delays, postal disruptions).

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

Customs, Duties & Import Taxes

As our products are shipped internationally, your order may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are set by your local customs authority and are entirely the responsibility of the customer. Kayra Gifts has no control over these charges and cannot predict their amount.

Please check your country's import regulations before placing an order if you are concerned about additional fees.

We Do Not Have a Physical Store or Return Address

Kayra Gifts is an online-only retailer. We do not operate a physical shop or hold a local return address. Please refer to our Refund & Returns Policy for information on how to handle any issues with your order.